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Beyond Basics Learning Series: Virtual Service Delivery


While many providers were able to quickly pivot in response to the COVID-19 pandemic, we can be better prepared to continue services and minimize disruptions to services and billing. This means providing support in a new way to prepare job seekers and new employees as they fill labor gaps in the quickly changing job market.  This also requires that managers adjust how they plan, train, and prepare providers to effectively continue operations.

In the first installment of Beyond Basics, employment service provider staff and teams will learn skills and strategies for supporting virtual service delivery. We’ll discuss how you can leverage remote service delivery to complete discovery, prepare participants for job placements and build continuity of operations plans.

Click the button below to sign up for the series! Registration is being offered at no cost to the provider.

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September 24

Level Up Indiana: ESI Social Hour

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January 15

Beyond Basics Webinar: All Means All-Prioritizing and Providing Responsive and Inclusive Services